Europa Travel Tours

Terms & Conditions

 

Terms and Conditions:

A non-refundable minimum deposit of $500.00 per person is required at the time of the booking Balances are due 60 days prior departure and are non-refundable

Bookings within 60 days of departure must be paid in full and are non-refundable
Special Packages must be paid in full at the time of booking and are non-refundable
Changes requested by the client after booking are subject to extra fees, service charges, and availability Any extra costs will be clarified in advance

Refunds:

Refunds will not be made for any portion of services not used
Airline tickets are valid only for the dates and routing shown, and are not refundable
Should the Airline change the dates or delay departures for any reason, Europa Tours Inc. will do our best to inform clients immediately of their options offered by the Airline as far as new dates/times or alternatives

Prices and Taxes:

All costs are shown in Canadian Dollars
This contract permits price increases, and bookings made with a deposit may increase in price without notice No price increases are permitted once the balance on this invoice is paid in full
If the price increases more than 7%, the customer has the right to cancel for a full refund of their deposit This 7% refund rule does not apply to increases in retail sales tax or goods and services tax
Prices do not include applicable taxes or other surcharges unless specifically indicated
Taxes, fees, and surcharges are subject to change without notice at any time

Payment:

We accept VISA, MasterCard, personal cheques, and debit
Credit card payment is accepted in person or over the telephone
In authorizing credit card payment over the telephone, the customer agrees to these terms and conditions NSF cheques are subject to a $50 handling fee

Travel Insurance:

Europa Tours Inc. is an authorized agent for 21st Century Travel Insurance Limited
This optional Travel Insurance must be accepted or declined at time of booking
21st Century Travel Insurance will charge clients directly while your policy is validated by us
Europa Tours Inc. is not responsible for any policy coverage inclusions or exclusions which are at the discretion of 21st Century Travel Insurance Limited

Personal Travel Documents:

Clients are solely responsible for having all the necessary travel documents as per their itinerary
This includes but is not limited to valid passports, visas, affidavits, driving licenses, and any other specific requirement for each client listed on the front of this invoice
Any advice provided by Europa Tours Inc. on this matter is strictly non-official
Clients are responsible for complying with all legal obligations unique to each country of travel
Entry to your destination country or countries may be refused even if all the required documents are complete Living standards and practices at your destination(s) may differ from those found in Canada with respect to provision of utilities, services, and accommodation

Airline Carriers:

Airlines recommend you call them on the same day to confirm any changes to departure times Airlines recommend check-in 3 hours prior departure for international flights
Baggage must comply with carrier restrictions, and security
Please read carefully all documentation with tickets

Disclaimer:

Europa Tours Inc. is not liable in any way due to an act or negligence of any of our service providers such as airlines, car rentals, busses, hotels or any other similar service providers not mentioned

Privacy Policy:

All personal client information is collected with the utmost security and is not sold or shared
The exception is with our partner service providers for the sole purpose of issuing official travel documents such as airline tickets, and vouchers
The shared information is typically limited to names and phone numbers

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